Returns & Exchanges Policy

Last Updated: 2/3/2026

Every piece of Woven Earth Jewelry is handcrafted, start to finish. I work with natural materials and fine metals, shaping each design through hours of wirework.

Because I use natural stones, pearls, and other materials, your jewelry may show subtle variations – shifts in color, fine cracks, or unique patterns – that make it uniquely yours.

I hope you love your jewelry the moment you open the box. But if something isn’t right, I want to know.

How Returns Work

If your jewelry arrives damaged or isn’t quite what you expected, tell me about it.

  • Please contact me within 6 days of delivery to start a return. This short window helps keep the jewelry in its original condition and allows me to support you more quickly. I unfortunately can’t accept returns past this timeframe.

  • Items must be unworn and in all original packaging. Please include a photo of the item as it arrived. This helps me understand what happened and find the best solution.

  • If I made a mistake – the item is damaged or not what you ordered – I’ll cover return shipping and work quickly to make things right. For all other returns, return shipping is the responsibility of the customer.

Refunds

Once I receive your return and confirm it’s in good shape, I’ll issue a refund to your original payment method – typically within 7 business days.

Please note: original shipping charges are non-refundable unless the return is due to a mistake on my part.

Exchanges

I don’t currently offer direct exchanges. If you’d like something different, feel free to return your item (following the steps above) and place a new order whenever you’re ready.

Contact Me

I want you to feel confident about your jewelry.

I include detailed photos and descriptions for each piece so you know exactly what to expect. Please take a moment to read everything carefully and review all images before placing your order.

And if you’re unsure about a design, size, or anything else – don’t hesitate to reach out. I’m always happy to help you find jewelry that feels just right for you.

Thank you so much for supporting handcrafted jewelry. I hope your jewelry feels as good to wear as it was to create.